Refund and Returns Policy

Refund & Returns Policy – BellaModa

 

At BellaModa, we want you to be completely satisfied with your purchase. If you are not happy with your order, please read our Refund & Returns Policy below.

 

1. Eligibility for Returns

 

 

    • You can request a return within 7 days of receiving your order.

 

    • Items must be unused, unwashed, and in their original packaging with all tags attached.

 

    • Returns are not accepted for innerwear, customized products, and clearance sale items unless they are defective or damaged.

 

 

2. How to Request a Return

 

 

    1. Email us at support@bellamoda.com with your order details and reason for return.

 

    1. Our team will review your request and approve it if eligible.

 

    1. We will arrange a pickup or ask you to ship the item back.

 

    1. Once received and inspected, we will process your refund or exchange.

 

 

3. Refund Policy

 

 

    • Refunds are processed within 5-7 business days after approval.

 

    • Prepaid orders will be refunded to the original payment method.

 

    • COD orders will be refunded as store credit or to your bank account (bank details required).

 

    • Shipping fees are non-refundable, except in cases of wrong or defective items received.

 

 

4. Exchange Policy

 

 

    • Exchanges are only allowed for size or color issues, subject to availability.

 

    • If the replacement item is unavailable, you will receive a refund or store credit.

 

 

5. Damaged or Incorrect Items

 

If you receive a damaged or wrong item, please contact us within 48 hours of delivery with clear images of the product and packaging. We will resolve the issue promptly.

 

6. Cancellation Policy

 

 

    • Orders can be canceled before they are shipped. Once shipped, cancellations are not possible.

 

    • If you cancel after payment, the refund will be processed within 5-7 business days.

 

 

7. Contact Us

 

📧 Email: support@bellamoda.com
📞 Phone: +91-8920578163

 

By shopping with BellaModa, you agree to our Refund & Returns Policy. If you have any questions, feel free to reach out to us. 😊